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Why am I being offered a swap that is no more sustainable than the product I was going to buy?

This should not happen, and we are doing what we can to avoid this. Sometimes we do not have all the information about the ingredients of some products or new information becomes available that means that the eco-label changes. Please report the problem by (clicking the report button) and we will look into it as soon as possible. It usually takes about a week to fix a problem with a particular product. 